DIPLOMA SECOND SEMESTER
Identification of cleaning equipments and cleaning agents- Identification of cleaning equipment and cleaning agents can vary depending on the specific cleaning task and the surfaces/materials being cleaned. However, here's a…
Daily cleaning procedure of the guestroom- The daily cleaning procedure of a guestroom typically involves several steps to ensure cleanliness, tidiness, and comfort for incoming guests. Here's a generalized outline…
ACCOMMODATION OPERATIONS LAB – I- Accommodation operations labs are practical sessions or workshops conducted within hospitality or tourism management programs. These labs are designed to provide hands-on experience and training…
Communication- Communication can be categorized into various types based on different criteria. Here are some common types of communication: Verbal Communication: This involves the use of spoken or written words…
Body language- Body language refers to the non-verbal signals that we use to communicate with others. It includes gestures, facial expressions, posture, eye movements, and other physical behaviors. Body language…
Basic Etiquettes- Basic etiquette refers to the customary code of polite behavior in society. Observing these guidelines helps to ensure respectful and considerate interactions with others. Here are some fundamental…
Registering guests- Sure, registering guests typically involves gathering their personal information for record-keeping and security purposes. Here's a general outline of the steps involved in registering guests: Greeting: Welcome the…
Receiving- When it comes to hotels, there are various types of receiving areas or services. Here are some common ones: Reception/Check-in Desk: This is where guests arrive and check in.…
Taking reservation- There are various types of reservations that can be made, depending on the context. Here are a few common types: Hotel Reservations: Booking accommodations for a specific period…
Forecasting of rooms- Forecasting the demand for rooms typically involves analyzing historical data, market trends, and external factors that may influence demand. Here's a general outline of steps you might…