Courtesy : Hotel Management

The Indian Hotels Company Limited (IHCL) is an Indian hospitality company that manages a portfolio of hotels, resorts, jungle safaris, palaces, spas and in-flight catering services. The company is part of India’s Tata Group. The chief executive officer of the company is Puneet Chhatwal. Its major shareholders are Tata Trusts. The flagship hotel of the company is Taj Mahal Palace Hotel in Mumbai, Maharashtra, India. IHCL was founded in 1899 by Jamsetji Tata and is headquartered in Mumbai, Maharashtra. It has more than 196 hotels in 80 locations across 4 continents and in 12 countries, with over 20,000 rooms and 25,000 employees. # ISO certification in India

History

Taj Mahal Palace Hotel c. 1908

The company was founded by Tata Group founder and industrialist Jamshedji Tata. He incorporated Indian Hotels Company Limited in 1899 and registered in 1902.The first hotel of the company was opened — The Taj Mahal Palace Hotel in Colaba neighbourhood of Mumbai was opened in 1903. It was the first five star hotel in India with modern elevators and Russian carpets. # ISO certification in India

In 1980 the Taj Group opened their first international hotels: the Taj Sheba Hotel in Sana’a, Yemen and the Taj Pamodzi in Lusaka, Zambia. IHCL entered the Sri Lankan market with Taj Exotica Bentota and Taj Samudra in Colombo. In joint venture with G. V. Krishna Reddy, Taj Hotels form Taj GVK which started mega scale businesses in Hyderabad with Taj Banjara, Taj Krishna and Taj Deccan. IHCL entered Middle Eastern market with opening a hotel in Dubai — the Taj Palace Hotel Dubai. Next year the company opened three more hotels — the Regent Hotel in Mumbai, Rawal-Kot in Jaisalmer and Usha Kiran Palace in Gwalior.# ISO certification in India

U.S. Secretary of State Hillary Rodham Clinton is greeted by employees at the Taj Coromandel with a traditional greeting in Chennai, on in 2011

The company planned to open hotels in Jamshedpur and Ranchi. Taj Surya was opened in Coimbatore and later renamed as Vivanta. Every brand of IHCL built hotels in every major city of India.

IHCL also operates TajSATS Air Catering, in a joint venture with SATS (formerly known as Singapore Airport Terminal Services).In May 2017, IHCL announced it was moving all of its hotels under a unique brand, Taj Hotels Palaces Resorts Safaris. The brands Vivanta by Taj and Gateway were merged into a single business unit. During the summer of 2017, Cyrus Mistry stated that some of the group’s latest costly acquisitions (Sea Rock Hotel, The Pierre in New York, Taj Boston) “destroyed the economic value of the company”.The unique brand decision was reversed in 2018. # ISO certification in India

In April 2018, the group opened its first location in Saudi Arabia through a partnership with the Umm al-Qura construction company. In April 2019, IHCL launched the hotel brand SeleQtions with 12 location openings. In May 2019, IHCL signed a strategic partnership with GIC Private Limited (Singapore’s sovereign wealth fund) to acquire 600 million dollars’ worth of hotel assets over three years. # ISO certification in India