MBA AREA-4: OPERATIONS MANAGEMENT-

BA 682 MATERIAL MANAGEMENT & INVENTORY CONTROL

Unit 1:
Fundamentals of Materials Management; Material cycle; Forecasting; Production Planning and Materials Requirements

Unit 2:
Materials Procurement; Tendering; Types of Tenders

Unit 3:
Storage and warehousing concepts, Receipt, Warehouse type, Layout, issue of materials and updation of records; Manpower and equipment;

Unit 4:
Material Classification, Need and usage of classification, Single-dimensional classification, Multi-dimensional classifications; Materials Codification, Usage of codification, Codification types.

Unit 5:
Inventory Systems for different demand situations, deterministic models; Economic Order Quantity (EOQ) under different situations of pricing, demand and delivery.

Unit 6:
MRP and MRP-II – technical requirements, Software usage in Inventory management; Contemporary scenario.

Text books:

  1. Arnold, Chapman: Introduction to Materials Management: Pearson, 6th edition, 2009
  2. Gopalkrishnan and Sundarsan: Material Management: An Integrated Approach, Prentice Hall of India Private Limited, New Delhi, 2003

References-

  1. K. Dutta: Materials Management: Procedures, Text and Cases, Prentice Hall of India Private Limited, New Delhi, 2nd edition, 2004

BA 683 QUALITY MANAGEMENT

Unit 1:
Quality Management Basic Concepts; Quality Gurus; Quality Policy and Objectives;

Unit 2:
Total Quality Management approaches; Organization for Quality; Operations Planning for Quality;

Unit 3:
Quality Assurance; Management tools and Statistical tools for Quality Management; Statistical Quality Control; Statistical Process Control

Unit 4:
Quality Standards and Certification; Quality Audits; Quality Awards; ISO-9000 certification; Six Sigma Systems

Unit 5:
Economics of Quality; Cost of Quality; Cost Benefit analysis of Quality related expenses

Unit 6:
Quality standards for Indian Industry; Contemporary Concepts

Textbooks:

  1. Bedi, K; Quality Management; Oxford University Press, 2006
  2. Feigenbaum : Total Quality Control; McGraw Hill, 4th edition, 2005

References:

  1. Chowdhury : Design for Six Sigma; Dearborn Trade Publishing, Chicago, 2005
  2. Ledolter, Burril : Statistical Quality Control: Strategies and Tools for Continual Improvement; Wiley, 1999
  3. Juran & Gyrna : Quality Planning & Analysis; McGraw Hill, 3rd edition, 1993
  4. Crosby: Quality is Free; Tata McGraw Hill, 1980
  5. Crosby: Quality is still Free – Making Quality Certain in Uncertain Times; McGraw Hill, 1999

BA 684 LOGISTICS AND TRANSPORTATION MANAGEMENT

Unit 1:
Introduction to Logistics; Role of Logistics in Supply Chain; Reverse logistics; Integrated logistics; Integration with other functional areas;

Unit 2:
Transportation and transporters; Types of Transportation; Transportation inside and outside work area; PL Structure

Unit 3:
Logistics Infrastructure- Ports, Hubs, Crossdocks, Warehouses; Port Operations; Containerization

Unit 4:
Transportation Scheduling and Routing, Vehicle and fleet scheduling, Route Optimization; Fleet Planning; Manpower scheduling

Unit 5:
INCOTERMs; Import Export Formalities; Custom Formalities and documentation

Unit 6:
Transportation and Logistics Management Systems, SAAS Enabled Logistics

Unit 7:
Contemporary Trends in Logistics

Textbooks:

  1. Gianpaolo Ghiani, Gilbert Laporte, Roberto Musmanno; Introduction to Logistics Systems Management; Wiley Series; 2017
  2. Sunil Chopra, Peter Meindl, D.V. Kalra: Supply Chain Management- Strategy, Planning and Operation, Pearson Education, Delhi, 2012

Reference Books:

  1. Martin Christopher; Logistics and Supply Chain Management; FT Publishing, 2016
  2. Edmund J. Gubbins; Managing Transport Operations; Kogan Page, London; 3rd Edition, 2003

BA 685 PROCESS CERTIFICATION

Unit 1:
Revisit of Quality Standards and Certification; Quality Audits; Quality Awards;

Unit 2:
Precertification preparations; Manpower training; Documentations;

Unit 3:
Statistical preparations; Technical preparations; Housekeeping aspects;

Unit 4:
Certification for different Sectors, and geographical regions, Manufacturing, Services, Software industries, Health sector; Certification formalities; Certifying agencies and bodies.

Unit 5:
Stages of certification; Internal and External audits; ISO-certification; Six-Sigma Systems; OHSAS certification

Unit 6:
Economics of Quality certification; Implicit and Explicit Cost/Benefit Analysis

Text book:

  1. Eldon H. Christensen, Kathleen M. Coombes-Betz, and Marilyn S.; The Certified Quality Process Analyst Handbook; American Society for Quality, Quality Press; 2007

References:

  1. David Hoyle; ISO 9000 Quality Systems Handbook – updated for the ISO 9001:2008 standard; Elsevier; 2009
  2. Keith M. Gardner; Successfully Implementing Lean Six Sigma: The Lean Six Sigma Deployment Roadmap; Pinnacle Press; 2013

BA 686 ADVANCED OPERATION RESEARCH & OPTIMIZATION

Unit 1:
Revisit applications of Linear Programming Problems (LPP), Queuing Theory Models, Replacement Models, Monte Carlo simulation.

Unit 2:
Advanced utility of Linear Programming; Duality and Sensitivity Analysis; Integer Linear Programming.

Unit 3:
Advanced topics of Queuing Theory; Sequencing and Scheduling.

Unit 4:
Simulations; Discrete Simulation.

Unit 5:
Optimization techniques, Unconstrained problems.

Unit 6:
Heuristics in optimization, Genetic Algorithms, Swarm Algorithms, Tabu Search.

Textbooks:

  1. Taha: Operations research: An Introduction, Prentice Hall, 9th Edition, 2011
  2. Hillier, Lieberman, Nag and Basu: Introduction to Operations Research; Tata McGraw Hill; 9th edition; 2012

References:

  1. Sharma; Operations Research – Theory and Applications; Macmillan India Limited, New Delhi, 5th Edition; 2013
  2. David J. Rader; Deterministic Operations Research: Models and Methods in Linear Optimization; Wiley; 2010.

BA 687 TECHNOLOGY AND INNOVATION MANAGEMENT

Unit 1:
Introduction to Technology; Classification of technology; Inter-disciplinary nature of technology; Technology and competitive advantage; Forecasting for technology.

Unit 2:
R & D in technology; Technology acquisition; Technology transfer; Planning for technology; Technology Life Cycle.

Unit 3:
Innovative technology and entrepreneurship, Technological boundaries, Investment for technology.

Unit 4:
Economics of technology management; Cost of technology development, adaptation, acquisition and transfer.

Unit 5:
New Product Development; Paradigms, Cycles and Waves of Scientific, Technological, and Industrial Evolution; Technology‐Push Innovation and
Demand‐Pull Innovation

Unit 6:
Risks in technology development; Risks in adaptation of technology; Disruptive Innovation

Text books:

  1. Tarek Khalil, Ravi Shankar; Management of Technology: The Key to Competitiveness and Wealth Creation; Tata McGraw; 2nd edition, 2012
  2. Drucker; Technology, Management and Society; Routledge; 2011

References:

  1. Ravi Kiran, U.; A Textbook of Technology Management; Laxmi Publications; 2008
  2. Robert M. Verburg, J. Roland Ortt, Wilhelmina Margaretha Dicke; Managing Technology and Innovation: An Introduction; Routledge; 2006